Frequently Asked Questions:

Q: How long have you致e been in business?
A: Since 1999.

Q: Do you do custom work?
A: Yes, in both exotic and domestic wood.  

Q: What are the steps to getting something custom built?
A:
First, we meet at one of the shows we will be exhibiting at or on the phone to try and get an idea about what it is you池e wanting, the woods and other materials you prefer, design and where you intend to place it.  

  Or call (605) 342-1888  
Based on our the information you provide I値l give you a ball park figure.

If this is within your price range then I値l create a set of conceptual design images of the piece for a nonrefundable $75 designer fee. This will be applied against the cost of the piece if you decide to proceed further.

You choose your favorite design and share with us any additional ideas and concerns you might have.

I値l present you with a final design, costs, materials and delivery date. Upon acceptance you provide us with a 50% deposit.

I'll create your piece.


Upon completion of the work you pay the balance due and the work is delivered to its final home.  If your piece needs to be shipped we値l build a custom crate.

Q: How do you ensure shipments will arrive intact?
A: All shipments containing furniture are plastic wrapped, strapped down, corner protected, marked fragile and are packed in a custom shipping container. 

Q: Who designs your furniture?
A: Richard D. Walker

Q: What is Richard's background in furniture making?
A: Richard was born in NYC and attended the U.S. Naval Construction School in California, graduating in the top 10 in his class.  He also attended the Millworking and Woodworking School at the U.S. Naval Construction Training Center in Gulfport, Mississippi.  His travels to Spain, England, North Africa, China and South America have influenced his approach to furniture design and function.  In 1993 he was drawn to the beauty of the Black Hills in South Dakota where his studio is presently located.  Exhibiting throughout the mid west, he continues to craft fine furniture with an artistic value and quality that make his pieces heirloom quality   

Q: Why are the items shown not available?
A:
The furniture shown online are commissioned pieces. Commission work is one of a kind and cannot be replicated.  There are, however, several design lines that we exhibit at one of the fine art shows throughout the mid west.  These are studio handcrafted, one at a time, and not mass-produced in large production runs.  While this may result in an item not being available at any given time, it insures you that each piece will get all our attention at time of construction.  It also allows us to use alternative designs styles with a great amount of creative flexibility if you chose to have us modify the design in some way.

Q: When can I expect an item to be available?
A: If you like to receive an item within a specific time frame you can contact us  and we値l be happy to answer that question.  Please include item description and quantity desired. 

Q: Where is your studio located?
A: In the Black Hills, South Dakota.

Shipping Information

We deliver our own work if you are located in the state of South Dakota.  Charges for this vary with distance and job size.  If you live further away... We are located not far from the geographical center of the U.S.  As a result shipping costs are about equal in any direction.  This averages out to about $450 for a typical size dresser or armoire, which includes a custom shipping container.]  In any case we will be happy to provide a shipping quote before you make a purchase.

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We ship only to the lower contiguous 48 states using a carrier of our choice. Packages in excess of 150 lbs are usually shipped Freight Truck. Most of the items we offer fall into this category.

All shipments are sent with signature required.  The delivery will be made with one driver and the trailer will not have a lift-gate.  The customer must have someone on hand at delivery to provide assistance to the driver during unloading.  It is the customer's responsibility to take the furniture inside the home.

After unloading and before the driver leaves, the customer should inspect the furniture for damage.  Product damage is rare, however, if damage is found the customer should note the damage in the appropriate box on the Delivery Receipt (provided by the driver) and then sign. Contact the shipping company immediately and a clam will be filed. (Note" If there are any tears, indentations, or holes on the exterior of the package, but no damage is found, the customer should still note on the Delivery Receipt that the packaging contained holes and/or tears.)

 

 

 

 

 

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